The Owlfred Chronicles

Hey OpenStudiers! Owlfred here to let you know about some of the new features we’ve released – and most importantly, WHY we’ve introduced them. So, you know what OpenStudy is all about right? It’s a place to teach, to learn, and to interact with people all around the world in the best online learning community around!

So, with that in mind, how do you interact and learn from some of our amazing helpers if you’re not there to pay attention? Well, as of now, you can only ask one question at a time. What’s that you say? You have way more than one question to ask? No problem! Trust us, we’ve thought of that!

The way the new system works is that you can have one question ‘open’ at a time. So, if your question gets answered, you can simply mark it closed, and BOOM – you can ask another question. So, really you can ask an unlimited number of questions, it’s just that you can only have one OPEN at a time. What does an ‘open question’ mean? It means it appears in the list of questions for all our great helpers to see. If it’s closed, it still exists, it’s just not on that list.

So… I have a question and it doesn’t seem to be getting a lot of attention, and it’s sliding down the list of open questions! What do I do?!? Yup, you guessed it, we thought of that too . We’ve added the ‘Bump’ feature. If your question hasn’t been answered to your satisfaction in five minutes, hit the ‘Bump’ button and BOOM! You’re at the top of the list! You can bump a question more than once, but each time you bump a question you have to wait longer to bump it again.

Check out what a question looks like in our new format!

Note that moderators will be looking out for people who close their questions early just to re-ask them. If you want to ask the same question, you have to wait to bump it. As with everything we do on OpenStudy, we have added these cool new features to make OpenStudy an even better learning environment for everyone. This new way to ask questions and receive help should help even more people get help, and so that new users can get attention without getting pushed out by veteran users who prefer to ask all their questions at once.

Yours in Scholastic Excellence,

Owlfred!